Counsel for anyone that needs to make an apology. An apology has to contain three things:

1. The words “I’m sorry.”
2. An absence of excuses or spin.
3. A statement of “what can I do to make things right?”

If this helped you, would you mind sharing?Share on FacebookTweet about this on TwitterShare on Google+Share on TumblrPin on PinterestEmail this to someone


Leave a reply